Latest 10 announcements

  1. Flood affected areas

    25th March 2021

    Infoxchange service directory team will be making contact to gather information about services that are available to people who need support in the flood affected areas.  If your services have been impacted or you have some additional services, please send us the information ...

  2. HSNet Service Demand Dashboard

    27th November 2020

    Have you seen the latest HSNet Service Demand Dashboard?

    It's updated monthy and shows all searches in NSW since the early stages of COVID-19 in March 2020.

    You can also find it with the Quarterly Dashboards under the "About HSNet" link at the bottom of each webpage.

    From The...

  3. Final webinar 2020

    23rd November 2020

    The final FREE HSNet live webinar for 2020 on e-referrals and capacity display is on Thursday 26 November from 10.00am.  To register, please click on the link:

  4. Volunteers grants

    27th August 2020

    Support the efforts of volunteers in NSW

    The Centre for Volunteering, on behalf of the Australian Government, is offering grants of between $1,000 to $5,000 to volunteer involving organisations to help support the inclusion of vulnerable people through volunteering.

    Volunteer based organisations can use these grants to help support the efforts of NSW’s volunteers....

  5. Scheduled Maintenance outage - Tuesday 25 August from 9pm to 11pm

    18th August 2020

    HSNet scheduled maintenance outage – Tuesday 25 August from 9:00pm to 11:00pm

    Please note that the HSNet website will be unavailable due to scheduled maintenance on Tuesday 25 August from 9:00pm to 11:00pm

    We apologise for any inconvenience this may cause.

    The HSNet Support Team

  6. COVID-19 / update your service

    1st May 2020

    The community has been searching HSNet for services due to COVID-19.  Is your listing up to date?

    Have you seen the new dashboards on the FACS website showing the recent searches on HSNet?  Check them out here on

  7. CALD Services - now live

    27th February 2020

    Advance Search has been enhanced. 

    Under "Specific Services for" you can now select Culturally and Linguistically Diverse (CALD) to easily search for CALD specific services in your area.

  8. January 2020 - Bushfires impacting services

    7th January 2020

    Please be aware that due to the bushfires currently affecting parts of Australia, some services listed in the service directory may not be operating or offering a limited range of services.  We are working with our contracted content provider Infoxchange to update these as soon as possible.

    To find information and support for people affected by the bushfires, please visit the...

  9. Christmas & New Year 2019-2020

    11th December 2019

    Important Changes to HSNet Helpdesk operating hours for Christmas and New Year 2019–2020

    The HSNet Support Team Helpdesk will be closed on the Christmas and New Year public holidays, including Friday 27 December, and will be open 8:30am  – 4:30pm weekdays with reduced staff, from Monday 23 December 2018 until Friday 3 January 2020. 

    The Support T...

  10. Webinar December 2019

    29th November 2019

    The final HSNet live webinar for 2019 on e-referrals and capacity management will be on Wednesday 4 December from 10.00am.

    It's free to join and to register, please click on the link:

    Remember all our webinar recordings are available...