General Search Groups Referral Capacity
HSNet Promotional Materials Request form - HSNet can supply a variety of free promotional materials to distribute to your networks, raising awareness of what the site provides to sector employees and the public.
Online Training
HSNet Support Calendar 2019 - register for a free webinar to learn more about the site.
New - Pre-Recorded Webinars
Navigation and Searching
Membership and Capacity Management
Users and Groups
Using and Managing Groups
Referrals
General
Membership and Capacity Management
HSNet Factsheet New User Policies November 2018
Home Dashboard - Overview Reference Guide
Home Dashboard Referral enabled - Overview Reference Guide v0.1
Home Dashboard Customise the Dashboard - Overview Reference Guide v0.1
Manage My Profile - Reference Guide
Install HSNet as an icon on your phone
HSNet Service Directory - Narrated video tutorial
Search
Navigation and Searching
Help - Search the Directory
Help - Service Directory Details
Service Directory – Overview Reference Guide v1.0
Search – Report an Error QRG v1.0
Search – Private only Service Details QRG v1.0
Provider – Provider Self Maintenance QRG v1.0
Groups
Users and Groups
Using and Managing Groups
Groups - Overview Reference Guide - Member v1.0
Groups - Overview Reference Guide - Moderator v1.1
Groups - Create a Group v1.1
Groups - Request Group Membership QRG v1.0
Groups - Invite a Colleague to a Group QRG v1.0
Groups - Accept or Reject Group Membership Request QRG v1.0
Groups - Create a Post QRG v1.0
Groups - Create an Event QRG v1.0
Groups - Edit a Post QRG v1.0
Groups - Edit an Event QRG v1.0
Groups - Reply to a Post QRG v1.0
Groups - Manage Existing Group Members QRG v1.1
Groups - Update Group Details QRG v1.0
Groups - Group Moderation QRG v1.0
Referral
Register to send/receive electronic referrals on HSNet by completing the HSNet Referral Statement of Agreement and the HSNet Referral Registration forms.
Referrals
Referral - Overview Reference Guide - General v1.1
Referral - Create a Referral QRG v1.1
Referral - Copy a Referral QRG v1.0
Referral - Accept or Reject a Referral QRG v1.0
Referral - Create a Broadcast Referral QRG v1.0
Referral - Request service as a public user QRG v1.0
Referral - Referral Reports QRG v1.0
Accept or Reject Referral - Narrated video tutorial
Create a Referral - Narrated video tutorial
Capacity
Register to display your service capacity on HSNet by completing and returning the Capacity Management Registration form to [email protected] or fax to 02 9765 3141. Once your request is received by HSNet you will be contacted to setup your account.
Membership and Capacity Management
Capacity – Viewing Capacity (User) QRG v1.0
Capacity – Updating Capacity QRG v1.0